Policies
Shipping
Flat rate shipping: $11.00 AUD Australia-wide.
Orders are dispatched within 3–5 business days. Delivery typically takes 5–10 business days depending on your location.
International shipping is not currently available. For international enquiries, please contact us.
Returns & Refunds
Due to the nature of our products (printed zines and limited edition items), we do not accept returns or offer refunds unless the item arrives damaged or defective.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund at our discretion.
All sales of limited edition and sale items are final.
Privacy
We collect only the information necessary to process your order: name, email, shipping address, and payment details.
Payment is processed securely through Stripe. We do not store your card details.
We will never sell or share your personal information with third parties for marketing purposes.
We may send occasional updates about new releases. You can unsubscribe at any time.
Contact
For questions, concerns, or collaboration enquiries:
All prices are in AUD and include GST. PEARSHAPE is an Australian business. By placing an order, you agree to these terms.